Specialist insurance assessments since 1991
FAMSA, since 1991

Technical solutions
you can claim on.

Specialist electrical and mechanical assessments. Clear answers. Fair and reasonable outcomes.

We help insurers and policyholders understand the damage and move forward with confidence, from the first assessment to approved repairs and replacements.

Supporting customers across Australia
1991Our story began
280,000+Insurance claims assessed
Australia-wideA national contractor network

Technical expertise.
Practical understanding.
Taylored resolutions.

Our expertise

Understanding the damage.
Finding the right solution.

Electrical and mechanical claims can be complex. Our specialist knowledge helps establish the cause, assess the cost and determine a fair and reasonable outcome.

Electrical motor burnout

Electrical motor burnout

Technical assessment of motor damage and the repair or replacement required.

Machinery breakdown

Machinery breakdown

Specialist assessment of mechanical failures and damaged machinery.

Electronic equipment

Electronic equipment

Assessment of damaged electronic equipment and practical next steps.

Lightning and power surge

Lightning & power surge

Investigation of electrical damage following lightning or power surge events.

Building and contents claims, including storm, minor flood, impact and water damage.

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The claims process

A clear process.
Support at every step.

Every claim has its own details. Our CLAIM approach keeps the process easy to understand, from your insurer's referral through to the work being completed.

  1. C
    Step 01

    Contact

    Once your insurer refers the claim, we get in touch to understand your needs and agree on the right approach.

  2. L
    Step 02

    Liaise

    Our assessor or specialist arranges an inspection to evaluate the damage and gather the information needed.

  3. A
    Step 03

    Assess

    We prepare a technical report, review the findings and send the assessment to your insurer.

  4. I
    Step 04

    Include

    Your insurer reviews the report, discusses your options with you and advises FAMSA of the decision.

  5. M
    Step 05

    Manage

    After approval, we coordinate the specialist trades needed for repairs, replacement, restoration or rectification.

Local knowledge. National reach.

Based in Brisbane.
Here for Australia.

Since 1991, Fusion and Machinery Surveyors Australia has assessed more than 280,000 insurance claims on behalf of Australian insurance companies.

Our network of qualified contractors covers every state and territory. FAMSA tradespeople are vetted, qualified and pre-approved before entering a property.

Meet our team ↗
QLDNSWACTVICTASSAWANT

Let's move your claim forward

Need technical expertise?
Talk to FAMSA.

For assessment enquiries or to discuss a specialist claim, contact our team.