Specialist insurance assessments since 1991
FAMSA, since 1991
Home / About Us

About FAMSA

Experience you can
claim on.

Brisbane-based technical expertise, supporting electrical and mechanical insurance assessments across Australia since 1991.

Dedication. Expertise. Passion.

Technical understanding.
People who care.

Fusion and Machinery Surveyors Australia was formed in West End, Brisbane in 1991. Since then, FAMSA has assessed more than 280,000 insurance claims on behalf of Australian insurance companies.

Our specialist technical expertise and industry knowledge help establish the cause and cost of damage to electrical and mechanical items. We work towards fair and reasonable outcomes for insurers and their customers.

Explore our expertise ↗
FAMSA team collaborating in the Brisbane office
Our approach is built on collaboration and specialist expertise.

Our story

Experience built over decades.

From our first claim in Brisbane to national onsite assessments and an expanding contractor network.

  1. 1991

    Where it began

    FAMSA formed in West End, Brisbane, and received its first claim.

  2. 2003

    A new milestone

    FAMSA expands nationally.

  3. 2023

    Virtual assessments began

    Following technology trends.

  4. 2025

    Growing our network

    Further expansion of the contractor network.

Assessment, operations & support

Team leaders

Meet the people supporting our electrical and mechanical assessments, daily operations and claims administration.

Stephen Shawsmith

Principal

Stephen Shawsmith

George Kambouris

Assessments

George Kambouris

Gemma Gianolla

Operations

Gemma Gianolla

Chris Rose

Logistics

Chris Rose

Shane Cluderay

Inspections

Shane Cluderay

Lidia Hogbin

Customers

Lidia Hogbin

Our coverage

The right expertise
for each claim.

Our office is based in Brisbane, supported by field staff and a network of contractors nationally. Specific insurer arrangements can vary by location.

Let's move your claim forward

Need technical expertise?
Talk to FAMSA.

For assessment enquiries or to discuss a specialist claim, contact our team.