Specialist insurance assessments since 1991
FAMSA, since 1991
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Our services

Expert assessment.
Complete support.

Electrical and mechanical insurance assessments, repair management, technical advice and salvage support.

From assessment to resolution

Technical expertise.
Practical support.

We help insurers and their customers understand electrical and mechanical damage and coordinate the next steps in the claim process.

Assessing

We assess damage, establish technical findings and prepare reports to support the insurer’s decision. Work is conducted within the Code of Practice and Privacy Guidelines set out by the Australian and New Zealand Institute of Insurance and Finance and relevant insurance institutes.

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Repair management

Once damage has been assessed and the claim approved, we manage the repair process through to completion. FAMSA has developed a network of preferred repairers in Queensland and is expanding its repair management service nationally. Reliable, professional electrical contractors are welcome to enquire about joining the network.

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Technical advice

Our network brings together goods and equipment specialists with expertise in appliances, machinery and devices. Contact our team to discuss any technical advice required.

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Salvage

After damage assessment and claim finalisation, we assist with removing and disposing of damaged items. We aim to repurpose as much as possible in line with government and community programs that reduce environmental impact.

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Equipment & appliances

Items we work with.

From household appliances to commercial and industrial equipment. Search the list or contact our team about a specific item.

Catering equipment

Bain-marie, commercial dishwasher, dough mixer, fryer, commercial oven, prover.

Cooling & heating

Air conditioner, fan, heater.

Electrical

Generator, lighting, power point, switchboard.

Exercise equipment

CrossFit equipment, sauna, treadmill.

Farming equipment

Auger, milk vat, positioning system, variable speed drive (VSD).

Garage doors & gates

Door, gate, window.

Health & beauty

Hair dryer, hair straightener, razor.

Home entertainment

Antenna, audio system, automatic cat toilet, digital camera, DVD/Blu-ray player, gaming console, media player, projector, recliner, remote control, set-top box, television.

Industrial

Industrial air compressor, CNC machining centre, printing press.

IT & communications

Charger, computer, peripherals, phone, printer, smart watch, tablet.

Kitchen appliances

Coffee machine, cooktop, dishwasher, freezer, fridge, garbage disposal, microwave, mixer, oven, rangehood, stove, Zip HydroTap.

Laundry & cleaning

Clothes dryer, vacuum cleaner, washing machine.

Medical

Autoclave, CPAP machine, cosmetic laser, mobility scooter, ultrasound, X-ray machine.

Pool & spa

Blower, chlorinator, controller, filter, pool cleaner, pool heater, pool light, pool pump, spa.

Power & garden tools

Air compressor, battery, chainsaw, drill, electric fence, grinder, jackhammer, lathe, lawn mower, mulcher, router, sander, saw, welder, whipper snipper.

Pumping & irrigation

Irrigator, pump motor control, treatment plant, water pump.

Refrigeration

Cold room, ice machine, refrigerated cabinet.

Security equipment

Alarm, CCTV, intercom.

Solar equipment

Solar battery, solar charge controller, solar inverter, solar panels, solar system.

Water heating

Hot water system, instant hot water.

Let's move your claim forward

Need technical expertise?
Talk to FAMSA.

For assessment enquiries or to discuss a specialist claim, contact our team.